Account Management.
It’s much easier to keep hold of the clients you have than to find new ones. But businesses often devote so much time to courting new customers that they neglect the ones right in front of their faces. Not realising their true value until they’ve left them for someone who does.
At Hello Sales we offer an experienced and dynamic account management service to ensure your existing clients feel the same love and attention as your new prospects. Your top clients are probably already receiving incredible customer service but what about those smaller, lower spending or lapsed clients? With a little attention and affection you could increase brand loyalty, upsell new products and services or identify new opportunities.
We’ll work with you to devise a communication strategy to regularly reach out to and catch up with your existing client base, with targeted incentives, offers or events that help to build a stronger partnership - a client marriage (as a marriage is much harder to leave than a relationship).